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Terms & Conditions

Introduction

These Terms and Conditions (“Terms”) govern access to and use of the Zishes platform, apps, websites, features, and related services (collectively, the “Platform”), operated by Zishes Technologies (“Zishes”, “we”, “us”, “our”). By creating an account, purchasing a membership or credits, listing an item, entering a competition, or otherwise using the Platform, you agree to be bound by these Terms and related policies. If you do not agree, do not use the Platform.

Key Definitions

  • Member: a registered user of Zishes.
  • Seller: a user or business that lists a product/prize on Zishes.
  • Competition: a skill-based event where Members consume Zish Credits (ZC) to participate and winners are determined via leaderboard criteria.
  • Zish Credits (ZC): non-cash, non-transferable credits used to enter competitions. ZC have no monetary value outside the Platform.
  • Membership: a recurring subscription plan that may include ZC bundles and other perks.

Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to create an account. Identity checks (KYC/AML) will be required. You may not use Zishes if prohibited by law or by sanctions.

Accounts & Security

You are responsible for your login credentials and all activity on your account. Zishes may suspend or terminate accounts for breaches, suspected fraud, or non-compliance.

Memberships, Credits & Coins

In India, Zishes operates as a membership service with bundled benefits: Members pay a monthly fee (subject to GST) and receive bundled ZC. ZC cannot be purchased separately and expire at the end of each billing cycle unless limited rollover is offered. In other markets, ZC may be purchased directly (subject to VAT/GST). ZC are non-redeemable, non-transferable, and non-refundable.

Fees, Pricing & Taxes

You authorize Zishes to charge applicable fees and taxes. Sellers authorize Zishes to deduct its 20% platform fee plus applicable taxes and any required withholding (e.g., India TCS) from payouts.

Competitions (Skill-Only)

  • Competitions are skill-based. Outcomes are determined by performance, not chance.
  • Entries consume ZC. Caps and limits apply per competition.
  • Leaderboards are final. Tie-break rules are stated in each listing.
  • No cash alternatives. Prizes are provided in-kind only.
  • Zishes may extend, shorten, or cancel competitions for fairness or legal reasons. Credits may be refunded.

Sellers & Listings

Sellers must comply with the Seller Agreement and Prohibited Items Policy. Misrepresentation or counterfeit goods may result in withheld payouts, account suspension, and legal action.

Shipping, Customs & High-Value Prizes

Winners outside the Seller’s country are responsible for customs duties and import taxes. Sellers must provide proof of shipment. High-value prizes (e.g., cars, bikes, luxury goods) are delivered with invoices and warranties where possible. No cash alternatives apply.

Refunds & Cancellations

Memberships can be cancelled any time; cancellations take effect at the end of the billing cycle. Competition cancellations result in ZC refunds only, not cash refunds.

AML/KYC & Compliance

You must provide requested information to satisfy AML/KYC and sanctions checks. Zishes may freeze or terminate accounts if compliance is not met.

Content & IP

You retain ownership of your content but grant Zishes a license to display and promote it on the Platform. You warrant your content does not infringe on others’ rights.

Dispute Resolution & Governing Law

Disputes will first be mediated with Zishes Support. If unresolved, they will be governed by the applicable laws depending on your region (UAE, India, UK). Mandatory consumer protections remain unaffected.

Limitation of Liability

To the extent permitted by law, Zishes is not liable for indirect or consequential damages, lost profits, or personal injury. Liability is capped at the higher of USD 100 or the amount you paid Zishes in the last 12 months.

Changes

We may update these Terms. Continued use of the Platform after changes constitutes acceptance.

Contact

For any questions, contact us at legal@zishes.com.